Frequently Asked Questions
Our Hair
Yes, it does. However, it requires proper maintenance.
24” (however, custom orders can be taken for 10”,12”, 14”, or 16” lengths)
At least 12 working days after payment confirmation. It could take less or more depending on your style, the volume of orders, and our workload at the time of purchase.
Yes, you can if it’s made with the normal hot water-friendly attachment. The SDL extension should not go into hot water.
Trim when rough, air after wearing, and less pressure on the lace area. More information can be found on the care card. It comes with every order.
Full lace covers the entire head without a wig cap. Frontals cover half of the head and often run from one ear to the other; the remaining part is covered with a wig cap, closures cover a middle section of the head, and the majority part is a wig cap.
The main difference between the 13X4 and 13X6 lace frontal is the lace size. While the lace front for both laces is ear to ear, the 13X6 frontal is bigger than the 13X4. The length is the same for both of them, but the depth of the 13X6 lace frontal covers 2 more inches at the back.
They are perfectly weighted. Braids naturally have more weight than weaves; however, we ensure to use the reasonable volume of braiding extension on each wig with Clients’ comfort at heart.
We offer free consultations for our Clients. You can chat with us on WhatsApp, Instagram, or email. Any of our customer support team would be of help.
The Sdl extensions have a weave-like texture. They are way lighter than normal attachments and come in bundles (straight and curly). They are also available in selected colors, unlike the normal attachment that has a variety of colors and is hot water friendly.
Payment & Shipping
Yes, please, we do. The cost of shipping is totally dependent on the weight of your package(Shipping fee doesn’t include custom charges if it comes up)
We often stick to a free-sized cap and attach an elastic band for better grip; however, if you have a specific head measurement you’d want us to work with, we are open to that.
We take orders via this website, WhatsApp, Instagram, or email. Details are in the contact section.
Yes, we do, but items would be delivered/picked up after full payment is made.
We are in Chevron Lagos, Nigeria
You can only cancel your order within 48hrs of purchase. However, Order cancellation attracts a fee of 5,000 Naira.
Yes, you can if our workload permits us. We are always pleased to impress our Clients. However, there are cases where this is only possible to be done on express (express orders attract an extra fee of 5,000.
We have a team of professional braiders that work very hard to produce the quality of wigs we sell, and considering the fact that your order has to be processed faster than the usual production timeline, it is only achievable if they work extra hours. In most cases, they have to work overnight. Furthermore, In cases where we are exposed to logistic delays with express orders and are expected to opt for surer alternative delivery services, They cost way higher, and we are left with the option of ensuring no disappointments. In conclusion, The quality of perfection that prompted Clients to transact with us is always met.
Yes, we do.
Returns & Discounts
Yes, you can. However, there has to be an agreement with a team member concerning your reason for returning and possible resolution methods.
Prices are fixed, but we run beneficial discounts from time to time. Please turn on post notifications on our social media platforms / subscribe to our newsletter.